Buffalo, NY, USA: CSR PT/FT

A successful candidate will start as a courier working from home during the training period (first month). During this training period the candidate’s salary is $1600 a month. After the first month the candidate will work from an office in his state and his salary will be increased to $1900 a month.
Responsibilities include:

-Handling customer complaints and concerns in a professional manner via email correspondence

-Communicating with customers through online chat and email support to get information needed to process an order as quickly as possible in the event of a shipment delay

-Developing efficient schedules and routes for deliveries to customers

-Receiving and entering fax orders

-Placing orders for replacements parts and for correcting errors; shortages, wrong item shipped, etc.

-Repacking and shipping international orders

-Obtaining customer feedback information

-Other duties may be assigned to meet business needs


Required Knowledge

-Basic computer knowledge is required. The successful candidate will be familiar with the internet, e-mail, Adobe Reader, and Microsoft Office.


Required Skills

-Ability to type and use a personal computers

-Ability to perform routine mathematical calculations

-Ability to communicate to customers, co-workers and management in a professional/courteous manner

-Ability to follow written and verbal instructions

-Ability to work independently in a rapidly changing environment


Required Experience

-Computer and business applications

-Routing and dispatch schedules

-One year experience in customer service is desirable


Required Education or Certification

-High school diploma or GED is preferred.





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This position, Buffalo, NY, USA: CSR PT/FT, was posted on August 13, 2010. The employer is CSR. Since this job has been published, it has been viewed 52 times.