Customer Service Manager EMEA Geneva in Amsterdam

Main responsibilities:

Build Financial Services organizational capability and credibilty with Finance and sectors
Establish and deliver effective financial services (Procure to Pay, Record to Report, and Order to Cash) framework with finance transformation teams in order to support the (Regional) Business needs as defined in the Regional Sectors' yearly goals
Implement Process standards and system solution to achieve world class level
Provide required service level performace so that the company can obtain top tier performance with peer group
Deliver productivity goals and performance objectives to support the enterprise goals
Ensure robust internal controls and full compliance to the company policy and Requirements
Operational Leadership for Financial Services - EMEA Region
Build & lead the Financial Services Team in EMEA (incl the Regional Center Operational Leaders, the regional Transformation Leader and the Regional Strategy Leaders
Primary Customer Contact Sector Finance Leaders Europe
Initiates and co-leads with the EMEA Presidents the Enterprise Finance focused initiatives to support EMEA sectors.Strong experience in people management (up to 50 people) Experience in accounting/finance function/processes, change management, project management, people leadership, complianceCompetencies:Travel Requirements: Up to 30%, Project and Customer basedPersonality: Able to lead -and at the same time- influence without authorityStrong management and communication skills necessary to lead organization and engage sector businessesKey competencies:Accounting /Finance Skills: Solid experience and knowledge in accounting and finance process / systems with background to establish competitive advantage.Outstanding People Leadership:Experience running a complex service organization across boundaries in context of a formal compliance environmentBusiness acumen: Information sharing, Decision making, Problem assessment, Commercial business experienceAbility to sustain new and/or merged operations in EMEA region, taking into account cultural differences in different countries.Experience in Change management and acceleration in the Finance transformation For further information, please forward your application in English with reference GFBR55541 to Florian Bruneau responsible consultant at Michael Page Switzerland. E-mail: mpage@michaelpage.chOur client is an international company with EMEA headquarters in Geneva. They are looking for a Customer Service Manager - EMEA.Match criteria: Technical, Job, Customer Service, Account management, Team manager, 3200 - 4000 Euro, > 4000 Euro, To be determined, 40 hours, Bachelor, 2-5 years, Amsterdam area, Outside the Netherlands, English, German, FrenchCompany name: Michael Page International

This position, Customer Service Manager EMEA Geneva in Amsterdam, was posted on May 16, 2011. The job is located in Amsterdam. Since this job has been published, it has been viewed 54 times.