Customer Service Manager France - Fluent French Sepeaker - LO Amsterdam

In this all round function you are, together with the finance manager, the sales manager and the managing director, part of the management team. Hierarchal reporting will be to the Managing Director, functional reporting to the International Customer Service Manager. Additionally you will be managing a team of 7 customer service representatives.  Responsibilities and TasksFull responsibility for the customer service; order entry, customer contact, support of the sales representatives, coordination of the returns and deal with the complaintsMotivation of the customer service teamMaintain pro active contact with the key accountsCoordination of the key account ordersImplementation of new and review of existing sales agreementsProduce last minute, monthly and weekly reportsSupport and execute several commercial projectsClose cooperation with the logistic department to ensure correct execution and shipment of ordersPro actively measure , analyze, plan, implement and check to suggest and make improvementsThe candidate3 to 4 years working experience in a comparable management roleFluent in French, both verbal and writtenFluent in English both verbal and writtenHBO work/think levelExcellent knowledge of Microsoft OfficeExperience with SAPAnalytical and preciseHands on mentalityService focusedAmbitious and dynamicIndependentCommunicatively strongAdministratively strongAn international fashion/retail companyMatch criteria: Import & Export, Fashion, Job, Management, Manager, 3200 - 4000 Euro, 40 hours, Commercieel, Administratief, Management, Overig, University of Applied Science (HBO), University (WO), Bachelor, Master, 2-5 years, 5-7 years, Amsterdam area, English, French, Mid-senior management, Team leaderCompany name: Undutchables Recruitment Agency BV

This position, Customer Service Manager France - Fluent French Sepeaker - LO Amsterdam, was posted on February 2, 2012. The job is located in Amsterdam. Since this job has been published, it has been viewed 37 times.