Customer Support/ Sales support native FRENCH Amersfoort in Amsterdam

The position of Customer Support is a sales and technical support position handling sales and general issues.
Responsibilities include:
* Provide Excellent Customer Service * Handle all Customer Service related calls * Technical knowledge and support * Enter customer orders accurately into the Avante system * Proofread and confirm correctness of orders * Assist team with projects as assigned * Develop and Maintain close relationships and contact with dealer base * Ability to retrieve information to answer customer questions * Ensure database accuracy with updates as required in CRM and Avante * Assist in resolving minor client issues when resolutions are available and know when to get a Team Leader or RSM involved * Have full understanding of and assist with GSA orders and inquiries * Work closely as a mentor for the Customer Service Clerk * Issue RA's for credit * Coordinate the company's School attendees each month * Have full understanding S3Philosophy, Avante, CRM and Outlook * Utilize marketing tools such as website, catalog and price guide * Assist with special projects, system testing, etc, as needed * Know Sales Policies and Procedures and Dealer Pricing levels. • Education at HBO level or equivalent. * 2 roles available Native French* Strong customer relations skills * Ability to work efficiently with little supervision * Ability to prioritise the work load * Team-player with excellent communication skills. * Professional attitude and appearance. * Flexible attitude * Technical affinity American company with a ''CAN DO'' attitude.International multicultural American company with headquarters in sunny CaliforniaMatch criteria: Job, Customer Service, 40 hours, Amsterdam area, FrenchCompany name: Adams Multilingual Recruitment

This position, Customer Support/ Sales support native FRENCH Amersfoort in Amsterdam, was posted on January 11, 2012. The job is located in Amsterdam. Since this job has been published, it has been viewed 23 times.