Italian Account Representative Amsterdam

They are currently looking for an Account Representative who will be responsible for maintaining relationships and favorable contacts with current and potential business accounts in the European team.

You would be primarily responsible for handling incoming phone calls; providing pricing and proposals, resolving questions/problems; following-up on unresolved issues and identifying opportunities for sales solutions, including cross selling and up selling opportunities, with a specific focus on outbound lead generation with existing customers.

Main Tasks and Responsibilities:
• Advise/recommend (cross/up) sell products and services to products to Italian customers within the targeted industries.
• Solve customer problems in a group, with sales staff, production and engineering.
• Resolving customer questions/problems and follow-ups to ensure that concerns were resolved to the client’s satisfaction.
• Process customer inquiries, quotes and orders and administer correctly in order entry program.
• Assist in customer account maintenance.
• Coordination and communication with field sales; including extensive telephone contact and internally by utilizing company specific communication programs.
• Native/Business level Italian, written and spoken. Spoken and written English language skills are essential. Native/Business level of another European language is highly advantageous.
• Previous commercial B2B sales work experience (internal or external), minimum of 3 years.
• Strong mathematical and technical aptitude.
• Excellent verbal & written communication skills, along with a pleasant & professional phone manner.
• Must be detail oriented and possess excellent problem solving skills.
• Must be able to handle multiple tasks using strong organizational skills.
• Self-managed and a team player.
• Working knowledge of Windows-based software.
• Occasional travel is required.
Our client is a global company with direct presence in more than 40 countries. They specialize in innovative technologies. With the strongest guarantees for product performance and on-time shipping and significant expertise in the industries they serve, our client has become a world leader by consistently delivering where it matters most: Service, Technology, Accountability, and Results. Madison Parker International is a strategic resourcing consultancy specialized in the global recruitment of permanent and temporary business and technology professionals to clients in the commercial, finance and technology sectors within the Netherlands and various international markets. We provide an innovative, flexible and personalized search service – which is why companies both large and small rely on us to help them locate the best people on the market. Our growing reputation has been achieved through the consistent delivery of professional services to clients and candidates alike. At Madison Parker, we have developed a simple set of values to which we attach great importance. These are: • To act professionally and with integrity at all times • To build long term partnerships based on trust and mutual respect • To provide a consistently high level of service • To focus on quality not quantity These values serve as our guiding light throughout every assignment and in every business relationship. In the fast moving world of recruitment, Madison Parker is committed to your success. Match criteria: Job, Customer Service, Depends on experience, 40 hours, 2-5 years, Amsterdam, English, ItalianCompany name: Madison Parker International

This position, Italian Account Representative Amsterdam, was posted on January 11, 2011. The job is located in Amsterdam. Since this job has been published, it has been viewed 28 times.