Relationship Manager - Fluency in English and German - KG Utrecht area

Purpose of the role:Responsibility for relationship and strategic development of a portfolio of customer relationships - delivery of financial budget, contract management, commercial development and control of compliance & risk requirementsDevelopment & evolution of Payment Strategy for the portfolio across whole Payment value chain – Gateway, Acquiring, Risk Management, Alternative Payments, Treasury / FXKey role deliverables: Production, ongoing development and delivery of tactical and strategic plan for client relationship / portfolioDelivery of annual income forecast for client portfolioPrimary contact for customers, working with Product Management, Operations, Technology, Risk, Legal and all enabling functions to deliver customer requirements and resolve issuesActive management of contract with client, ensuring delivery of contractual commitments and commercial objectivesIdentifying and exploiting all cross sell opportunities across company product set - Gateway, Acquiring, Risk Management, Alternative Payments, Treasury / FXIdentification and delivery of new market entry opportunities for clients to develop global coverage Work with Schemes Management team to ensure scheme compliance requirements are met on ongoing basis in each global marketWork with Schemes Management team to identify opportunities to enhance client’s business and operating model through detailed understanding of Card Scheme rules & regulations - and applicability to clients' business modelsWork with Legal, Operational Risk & Regulatory Risk to ensure legal & regulatory requirements are met on an ongoing basisWork with Merchant Take on team to oversee Credit Stewardship for portfolioExperience:Strong Relationship Management experience, with experience in international marketsStrong commercial and P&L management acumen, with proven ability to identify and deliver commercial opportunities through B2B partnershipsContract & commercial negotiation skillsStrong influencing & persuasion skills - to deliver and balance both internal and client requirementsSolid technical expertise in Payments industry (gateway, processing, acquiring) would be highly beneficial Other Significant Role Requirements:Effectively building personal relationships is critical to success, with the knowledge, presence and credibility to be seen as a trusted advisor to senior management at the customer Resilience and tenacity, with the ability to manage demanding customer relationships, tackle and resolve issues, and identify income opportunitiesThe confidence and ability to negotiating major contracts at board level at large corporate businesses.Technical Knowledge: Good understanding of the technical platforms and payment services provided by payment providersKnowledge of the card scheme rules and payment processes as they affect merchantsBusiness English and German are required, and additional foreign language skills desirableInternational financial organisationMatch criteria: Finance, Job, Accounting, Account management, Business analyst, 3200 - 4000 Euro, > 4000 Euro, To be determined, 40 hours, Commercieel, University of Applied Science (HBO), University (WO), Bachelor, Master, 2-5 years, 5-7 years, 10 years, More than 10 years, Utrecht area, English, German, Executive , Mid-senior managementCompany name: Undutchables Recruitment Agency BV

This position, Relationship Manager - Fluency in English and German - KG Utrecht area, was posted on January 25, 2012. Since this job has been published, it has been viewed 21 times.