Date of Birth:
Want to Work in:
Abu Dhabi, UAE
> 10 year
Restaurant & Food Service
I have earned around Sixteen Years’ experience in food industry; it’s been a pleasure because of uncountable good experiences & there are goals and targets to achieve which makes us winner and I felt good about it.
In job career, I have learned about Fast Food service, Fine Dine service & Casual Dine service. I have started my food industry career with hotel plaza international in store and purchase, fast food service chain “Kentucky Fried Chicken” (KFC), also worked in Prince Brother contractor of the (State bank of Pakistan) as Manager(serving over 2000 employee)and presently I am working as “Operation manager in Haq Warris Food Management System providing catering services to various institute and organizations.
Worked closely in making strategy for maintaining transactions growth and customer’s foot fall. I have command in recipe costing of menu products, making new deals offers with required GP. I can make P&L and know how to work on controllable cost in P&L. also I have knowledge how to drive delivery business for sales growth.
Through knowledge of wastage control time management quality control and restaurant administration. Good experience of forecasting and trend setting of food production and maintaining par levels of production according to the sales and guest average check on daily basis.
Flexible to adopt any work environment through the skills I have learned in my job carrier.
STORE AND PURCHASE
KARACHI PAKISTAN - HOTEL PLAZA INTERNATIONAL
from 1988.10 to 1992.09
Manage Stock of General, Poultry, Meat, and Perishable & Groceries.
Maintain Daily Inventory system, weekly & monthly.
Purchase all items as per requirement.
KARACHI,PAKISTAN - M,ARTAL, RESTAURANTS,INTERNATIONAL (K.F.C)
from 1997.07 to 2000.05
Plan, organize, direct, control and evaluate the operations of a restaurant.
Determine type of services to be offered and implement operational procedures
Recruit staff and oversee staff training
Set staff work schedules and monitor staff performance
Control inventory, monitor revenues.
Resolve customer complaints and ensure health and safety regulations are followed
Negotiate arrangements with clients for various parties.
Follow operations and hygienic procedures
KARACHI ,PAKISTAN - PRINCE BROTHERS
from 2000.10 to 2001.10
Canteen State Bank of Pakistan
Worked as Manager Canteen handling all SBP’s canteen matters e.g. receiving of all edible items (groceries, perishable, poultry & meat) from suppliers. Serving to customers, closing of canteen, pay roll, scheduling.Solve all complains regarding canteen matters either from back house or front side.
KARACHI,PAKISTAN - HAQ WARRIS FOOD MANAGEMENT SYSTEM'S
I currently work here
Worked as operation manager providing quality food with the best customer service to various schools, colleges, universities heath care organization, and business organizations,
Supervise, co-ordinate and schedule the activities of staff who prepare, portion and serve food
Estimate and order ingredients and supplies required for meal preparation
Establish methods to meet work schedules
Maintain records of stock, repairs, sales and wastage
Train staff in job duties, and sanitation and safety procedures
Ensure that food and service meet quality control standards
Participate in the selection of food service staff and assist in the development of policies, procedures and budgets
Plan cafeteria menus and determine related food and labor costs.
DIPLOMA IN FOOD AND BEVERAGE MANAGEMENT - FOOD PRODUCTION,FOOD SERVICE,BAKERY
PAKISTAN INSTITUTE OF TOURISM AND HOTEL MANAGEMENT - PAKISTAN
from 1996 to 1996
FOOD PRODUCTION,FOOD SERVICE,BAKERY
BBA - MARKETING AND FINANCE
UNIVERSITY OF EAST - PAKISTAN
from 2002 to 2005
AREA OF EXPERTISE
Instigated and managed change by implementing new work culture and practices. Introduced effective management system which improved, controlled & cut costs.
Operational and technical
Executed audits and evaluated operational performance. Recommendations led to performance & operational cost.
Appraised potential company acquisitions; some resulted in bids and purchases.
Evaluated viability of major products which were approved, launched and successful.
Managed staff with accountability for operations, costs & performance.
Best Team Member (09/1998)
Team leader in CHAMPS challenge competition
HOW WE WORK TOGETHER (HWWT) Certificate conducted by
TRICON RESTURANTS INTERNATIONAL
BACK TO BASIC, OPERATIONAL EXCELLENCE AND HYGENE
AND SANITATION Certificated by KFC.
1999.01 to 1999.01
ATTEND (HWWT) HOW WE WORK TOGETHER) CERTIFICATE CONDUCTED BY TRICON RESTURANTS INTERNATIONAL
Date/ Place of Birth 25th Feb, 1972’ / Karachi
Marital Status Single